Our dynamic vision, is a commitment to ourselves to extend the best services and deliver unmatched value to our customers. Strive to evolve as the most recognized and respected mainstream supplier, offering complete range of products for the Automotive aftermarket.
Promote a Sustainable, Stable & Profitable business t through a continuous improvement process & by absorbing cutting edge technologies in the industry.
Innovation – continuous process improvement in the delivery of services.
Automation – in the process chain to provide highest end-to-end quality deliverables and best turnaround times
Cost reduction – with the 'right first time' approach
KAM – by a dedicated account manager for effective coordination at all stages from initial engagement to delivery
Quality systems – implementation of ISO 9001-2008 certification is under way
Exceeding expectations – a way of life for all TIC team members.
Customer focus
Teamwork
Accountability
Continuously, monitor and improve performance through measurement of customer satisfaction.
Address all critical deficiencies by identifying root cause and taking corrective action.
Proactively measure customer satisfaction and act on customer feedback.
Resolve all issues identified in management review meeting.